Welcome to the Terms & Conditions for Flowers Rickmansworth, your trusted provider of online flower delivery in Rickmansworth and the surrounding areas. By placing an order for flower delivery through our website, you agree to abide by these Terms & Conditions. These provisions govern your use of our services and your relationship with Flowers Rickmansworth, so please read them carefully prior to placing an order. Your continued use of our website and services constitutes acceptance of these terms.
These Terms & Conditions apply to all individual customers and businesses placing online flower delivery orders in Rickmansworth and the nearby areas we serve. Rest assured that all aspects of the order process, from placement to delivery and aftercare, are covered under these terms to ensure clarity and fairness for everyone.
To place an order for flower delivery through Flowers Rickmansworth, please follow the steps outlined on our website. Upon specific product selection and confirmation, you will be asked to provide complete and accurate recipient and delivery information, including any special instructions. Mistakes in the order process attributed to incomplete or inaccurate information may result in delays or undeliverable arrangements. We strongly recommend reviewing your order before submission. After submitting your order, you will receive an order confirmation summarising your request. Orders are not considered accepted until you receive written confirmation from us. We reserve the right to accept or decline your order for any reason, such as unavailability of selected floral products, difficulties in processing payment, or circumstances beyond our reasonable control.
All floral arrangements and gifts are subject to availability. Due to the nature of fresh flowers and seasonal variations, it may occasionally be necessary to substitute certain flowers or containers. In the event of substitutions, we guarantee that the replacements will be of equal or greater value and will maintain the intended style and theme of your original selection. We will always aim to inform you of significant changes before delivery when time permits.
Our online flower delivery service covers Rickmansworth and surrounding areas, including both residential and commercial addresses. Delivery can be requested on designated dates within our delivery schedule. While every effort is made to deliver your floral arrangements on the requested date, delivery times cannot be guaranteed due to variable traffic and weather conditions. If the recipient is not available at the time of delivery, we will attempt to leave the flowers with a neighbour or in a safe location, and a note will be left informing the recipient of where the flowers can be found. In some cases, redelivery may be required, which could result in an additional fee.
All payment transactions are processed securely. We accept major credit and debit cards, as detailed at checkout. Full payment is required at the time of placing your online order. All prices shown on our website are in British Pounds Sterling (£) and include Value Added Tax (VAT) at the prevailing rate. If your payment cannot be processed or is declined by your card issuer, we will not be able to fulfil your order, and you will be informed accordingly. In such cases, any funds taken will be refunded as soon as possible. Please note that prices, products, and offers are subject to change without notice; however, such changes will not affect orders already confirmed in writing by us.
If you wish to change or cancel your flower delivery order, please notify us as soon as possible. You may cancel your order for a full refund provided that notice is received by us at least 24 hours prior to the scheduled delivery date. Amendments and cancellations requested less than 24 hours before delivery may result in partial or full charges, as floral arrangements may already be in preparation or dispatched. Changes to delivery address, card messages, or recipient details cannot be guaranteed if notified late, but we will do our utmost to accommodate your request. In the event of our inability to fulfil your order owing to factors within our control, you will be entitled to a full refund or replacement arrangement, as agreed between both parties.
We are committed to supplying fresh, high-quality flowers with every delivery. In the unlikely event you or the recipient are not satisfied with the delivered product, please contact us within 24 hours of receipt with photographic evidence and a detailed description of the issue. Our team will review your concern and, if your complaint is accepted, we may offer a replacement, refund, or another solution appropriate to the circumstance. This does not affect your statutory rights as a consumer.
By purchasing from Flowers Rickmansworth, you confirm that you are legally eligible to contract and agree to provide accurate information for order fulfilment. You are responsible for ensuring that any information provided for the purpose of delivery, such as recipient’s name, address, and contact details, is complete and accurate. Failure to do so may result in loss or delay of service for which we cannot be held responsible. You also agree not to use our website or services for fraudulent, unlawful, or abusive purposes.
We take the privacy and security of your data seriously. All personal information provided when placing an order will be handled in accordance with our Privacy Policy and in line with prevailing data protection laws in the United Kingdom. We use your data solely to process and fulfil your orders, communicate with you, and improve our service offering. For more information on how we store and process personal data, please refer to our dedicated Privacy Policy on this website.
Whilst every care is taken in delivering our flower arrangements and gifts, Flowers Rickmansworth shall not be liable for any delay or failure to deliver due to events outside our reasonable control, including but not limited to acts of God, adverse weather, strikes, or civil disturbance. Our liability for non-delivery, damaged goods, or defective items is limited to the value of the order in question. Except where required by law, we shall not be responsible for any indirect, incidental, or consequential loss or damages resulting from the use or inability to use our service. Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation.
All content and materials, including photographs, logos, and texts, available on the Flowers Rickmansworth website are the exclusive property of Flowers Rickmansworth or its licensors. Any unauthorised use, reproduction, or distribution of our content without prior written permission is strictly prohibited.
All intellectual property rights in our products, branding, and website content are retained by Flowers Rickmansworth and its licensors. Usage of our brand identity and content for any commercial or non-commercial purposes without prior written consent is strictly forbidden. Any misuse may result in prosecution or civil action.
Occasionally, Flowers Rickmansworth may make special offers or discount codes available for online flower delivery in Rickmansworth. These offers are subject to individual terms, availability, and may be withdrawn at any time without notice. Unless otherwise stated, only one promotion can be used per order, and offers do not apply to delivery charges unless explicitly stated.
These Terms & Conditions, and any contract between you and Flowers Rickmansworth, shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of disputes arising out of or in connection with these terms and your use of the service.
Flowers Rickmansworth reserves the right to modify these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon posting on this website. It is your responsibility to review the terms regularly to ensure you remain informed of any updates. Continued use of our services after such changes constitutes acceptance of the modified terms.
If any section or provision within these Terms & Conditions is found to be invalid or unenforceable by a court of law, such provision shall be severed and the remainder of the terms will continue to remain in full force and effect. Failure by Flowers Rickmansworth to enforce any right or provision shall not constitute a waiver of such right or provision.
If you have any questions or require further clarification regarding these Terms & Conditions or any aspect of our flower delivery service, please use the contact options available on our website to reach out to our customer support team during business hours. We pride ourselves on delivering friendly and efficient service to all our valued customers across Rickmansworth and neighbouring locations, and will endeavour to respond to your queries promptly.
These Terms & Conditions specifically apply to all in-store and online orders placed by customers residing in, or requesting flower delivery to, Rickmansworth and surrounding postcode areas serviced by Flowers Rickmansworth. Where the service area changes or expands, affected customers will be notified accordingly.
Your continued trust in Flowers Rickmansworth for your online flower delivery needs is greatly appreciated. Thank you for choosing us to share life’s special moments with your friends, family, and colleagues.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Rickmansworth, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Rickmansworth.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
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